Privacy Policy

Last updated: 11 June 2026

The short version: We collect only what we need to deliver your AI Audit and follow up with you. We never sell your data. You can unsubscribe or request deletion at any time.

1. Who We Are

Neural Horizons AI F.Z.E is a specialist agentic AI consultancy registered in Ajman Free Zone, United Arab Emirates. This Privacy Policy explains how we collect, use and protect your personal data when you use our website at neuralhorizonsai.com or submit any of our forms.

Data controller: Lisa Warren, Neural Horizons AI F.Z.E
Email: support@neuralhorizonsai.com
Address: Ajman Free Zone Office C1-1F-SF20904, Ajman, UAE

2. What Data We Collect

We collect personal data only when you voluntarily provide it through our forms:

AI Audit form: First name, email address, company name, team size, biggest challenge, annual revenue range
Contact form: Name, email, phone (optional), message
Questionnaire: Industry, company size, revenue range, AI tools in use, manual processes, timeline, budget range, success metrics

We also automatically collect standard website analytics data (pages visited, time on site, browser type, approximate location) via Google Analytics and HubSpot tracking. This data is anonymised and aggregated.

3. How We Use Your Data

To generate and deliver your personalised AI Audit report
To send you the confirmation email with your report link
To follow up with you about our services (you can opt out at any time)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of:

Consent: When you submit our forms, you consent to us contacting you
Legitimate interests: To run and improve our business
Contract: To deliver the service you requested (your AI Audit)

5. Who We Share Your Data With

We use the following third-party services to operate our business:

HubSpot (EU region, portal 146667855) — CRM and email automation
Google Analytics — Website analytics
Google Tag Manager — Tag management
Anthropic — AI report generation (your business profile data is sent to generate your report)
Cloudflare — Website hosting and security
Calendly — Meeting scheduling

We do not sell, rent or share your personal data with any third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years from your last interaction with us. You can request deletion at any time.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications (unsubscribe link in every email)
Object to processing of your data

To exercise any of these rights, email us at support@neuralhorizonsai.com.

8. Cookies

We use cookies for analytics (Google Analytics, HubSpot) and security (reCAPTCHA). By using our website you consent to our use of cookies. You can disable cookies in your browser settings at any time.

9. Security

We take reasonable technical and organisational measures to protect your data. Our website uses HTTPS encryption. Form submissions are processed securely through Cloudflare Workers.

10. International Transfers

As we use US-based third-party services (HubSpot EU region, Google, Anthropic), your data may be transferred internationally. All transfers are made under appropriate safeguards.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy, please contact us:
Email: support@neuralhorizonsai.com
Phone: +971 (0) 58 569 7562
Address: Neural Horizons AI F.Z.E, Ajman Free Zone Office C1-1F-SF20904, Ajman, UAE