AI Glossary

AI terms, explained plainly.

No jargon for jargon's sake. Short, accurate definitions of the AI concepts that actually matter for running a business in 2026 — each linked to the full explainer.

Core Concept
Agentic AI

AI systems that can plan, take multi-step action, and complete tasks with limited human input — not just answer questions. Unlike a chatbot, an agentic system can monitor data, make decisions within set boundaries, and execute across tools and departments on its own.

See where Microsoft, OpenAI & Google stand →
Core Concept
AGI (Artificial General Intelligence)

A hypothetical future AI that matches or exceeds human-level capability across virtually any intellectual task — not yet achieved by any lab. Agentic AI is a present-day, narrower capability (multi-step task execution); AGI is a broader, still-unrealized goal several labs are actively racing toward.

Read what DeepMind and DeepSeek are saying →
Protocol
MCP (Model Context Protocol)

An open standard that lets AI agents connect to external tools and data sources in a consistent way — the "how an agent talks to your software" layer. Now maintained under the Linux Foundation's Agentic AI Foundation.

Full explainer on how agents communicate →
Protocol
A2A (Agent2Agent Protocol)

An open standard that lets AI agents from different vendors and systems talk directly to each other — the "how one agent talks to another agent" layer, complementing MCP's tool-connection role.

Full explainer on how agents communicate →
Business Term
Bespoke AI (vs. Off-the-Shelf)

An AI system built around one specific company's own data, workflows and definitions — as opposed to a generic, off-the-shelf tool applied unchanged across many businesses. Companies that redesign core processes around custom AI report significantly higher revenue impact and lower costs than those bolting generic tools onto unchanged workflows.

Why bespoke wins — the full argument →
Business Term
AI Governance

The named ownership, oversight rules, and human-review steps that keep AI systems accountable — who's responsible when something goes wrong, what gets automated versus reviewed, and how decisions are audited. Missing governance is the most common reason agentic AI projects get cancelled.

What to do now →
Neural Horizons AI
Revenue Leak Detection

Continuous, cross-department monitoring that identifies exactly where a business is losing money — a stalled deal, a missed follow-up, a bottleneck between teams — before it compounds into a bigger loss. Core to how HALU™ operates.

Estimate your own leak →
Neural Horizons AI
HALU™

Neural Horizons AI's autonomous cross-department agent. It monitors Sales, Marketing, Operations, Finance and Leadership simultaneously, flags revenue leaks and bottlenecks, and generates and routes action items — without waiting to be asked.

See HALU™ in action →
Neural Horizons AI
Zonar OS™

The AI operating platform underneath HALU™ — the infrastructure layer for businesses running AI systems at scale, built to be governed and auditable from the start rather than retrofitted later.

Explore the platform →
Business Term
AI Silo

An AI tool or agent that operates inside a single department, disconnected from the rest of the business — the majority pattern today. The vast majority of AI agents that stay siloed never reach full production; the ones that connect across departments are far more likely to deliver measurable ROI.

Silo vs. aligned, side by side →
Business Term
Upskilling

Deliberately training existing employees to work alongside AI systems rather than replacing them outright. A large share of the workforce will need meaningful reskilling within the next two years — treated as a wellness add-on, it fails; treated as core deployment strategy, it compounds productivity gains.

The upskilling section, in full →
Core Concept
Agentic Arbitrage

Gartner's term for what happens when AI agents complete tasks directly across multiple systems, bypassing the traditional software interfaces built for human users — putting an estimated $234 billion of enterprise SaaS spending at risk through 2030.

Read the Gartner analysis →

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